Support Care Coordinator (North England Care Coordination partnership: new ways to tackle serious stress in veterans, their carers and families)
|Job type||Full time, permanent|
|Job title||Support Care Coordinator (North England Care Coordination partnership: new ways to tackle serious stress in veterans, their carers and families)|
|Experience||Proven experience of working with complex individuals to provide support, Proven stakeholder management skills, Competency in Microsoft applications including Word, Excel, and Outlook.|
To deliver face-to-face care coordination to complex veterans, their families and carers as part of the North England Care Coordination partnership (NCCP).
To engage with local healthcare and key support service organisations who will assist in identified support and create essential pathways for those to access the appropriate services.
To seek out hard to reach individuals who may have disengaged with support services
To work with veterans, their carers and families so as to support the family unit
To be embedded within the NHS veteran NHS and CTS services (50% of time) so as to generate referrals and report back on progress with service users
To utilise and develop the local network of appropriate organisations who may be working with service users who would benefit from the NCCP
Key Skills, Qualifications and Experience Essential:
- Proven experience of working with complex individuals to provide support
- Proven stakeholder management skills
- Competency in Microsoft applications including Word, Excel, and Outlook
- Excellent verbal and written communications skills
- Ability to initiate and manage influential external relationships
- Attention to detail
- Superior organisational skills
- Works Well to deadlines and under pressure
- Driving License and access to a car
- A full DBS will be required
- Empathy with vulnerable Armed Forces veterans and an understanding of the challenges they face in overcoming barriers to successful transition
- Experience or knowledge of working with the third sector
Our key values
We have 5 key values, which our people working within Walking With The Wounded share and adhere to.
Our values represent and underpin the way we conduct and work with each other on a day-to-day basis within the sector and ex-forces community.
It’s why we do this:
‘to support those who served’
We will collaborate across teams, the sector and the ex-forces community – nationally and internationally – to lead in the development and delivery of services provided to those who served.
We understand that respect must be earnt and not taken as a given. We recognise that everyone at the charity has something to contribute.
We are all empowered to deliver the very best for those we support and encouraged to think big, demonstrating best practice across the sector.
We strive to always be honest and have a moral compass, to ourselves, those we work alongside, and our clients.
Walking With The Wounded promotes family friendly flexible working opportunities where operational needs allow, is an equal opportunities employer and is committed to promoting and protecting the physical and mental health and well being of its staff.
To apply, click here